Complaints procedure

How to raise a concern about your care or our service.

Our complaints procedure

Contact the practice to request our complaints procedure.

Please call 01934 521789, email nigelnewtonsdentalcare@gmail.com, or write to 14 Dowland, Dartmouth Close, Worle, Weston-Super-Mare, BS22 6LJ.

Private dental treatment

If the practice response does not resolve a complaint about private care, you can contact the Dental Complaints Service ↗ for impartial help.

NHS dental treatment

You can make an NHS dental complaint to the practice or to the commissioner, NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board ↗. Please choose one route rather than complaining to both about the same matter.

If you have completed the local complaints process and are unhappy with the final response, you can contact the independent Parliamentary and Health Service Ombudsman ↗, or call 0345 015 4033. Further information is available in the NHS complaints guidance ↗.

Professional concerns

The General Dental Council ↗ regulates dental professionals in the United Kingdom. The practice is also registered with the Care Quality Commission ↗.

Last updated: 28 October 2026

Call the practice · 01934 521789